The North Face: Store Manager - Fashion Valley Job at The North Face in San Dieg

You are responsible for maximizing store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.Join The North Face FamilyThe North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve.How You Will Make a DifferenceHeld accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targetsPromote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports and ensuring that company/store policies and procedures are followed.Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic by seeking opportunities to engage with the customers and support/participate in community initiatives outside the four walls of the store.Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge and operations while also providing real-time feedback that enables growth and success.Ensure visual merchandising standards are met by implementing floor-sets and merchandising directives.Maintain store inventory through proper shipping and receiving procedures.Select, hire and develop a high performing teamBuild an active talent community and networkResponsible for development of staff: Actively communicate and maintain succession plans for staffCommunicate and deliver rewards, recognition, annual performance appraisal process; as well as address performance issues and administer discipline when appropriateEnsure compliance with company safety and adherence to policies and procedures, standards and practices, and company directives.Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.What You BringRequired3+ years of multi-unit leadership or store management experiencePeople and performance management experienceAbility to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidaysDemonstrated ability to meet and exceed sales and profit resultsProven ability to meet business goals by driving results through store teamAbility to plan and drive results while balancing shifting prioritiesExcellent verbal and written communication skillsAbility to build, lead and manage a high performing teamExcellent decision making ability in a fast-paced environmentAble to meet performance expectationsDetail orientated and excellent organization skillsProficient computer skills including word processing, spreadsheets, and software programsProven ability in leading the delivery of a high level of customer service in a retail environmentPreferredHigh volume / high complexity retail experienceAssociate Degree (AA) or equivalent from two-year college or technical school Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment salesPhysicalOperate office equipment and technology (i.e., computers, phones, fax, copier, etc. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.What's In It for YouWe're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. This is our purpose. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF?