Temporary Support Associate -5902 Seattle Outlets

Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. \- Deliver renowned and authentic service that creates a Modern Luxury customer experience \- Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team \- Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers \- Support an environment of teamwork, trust and collaboration with peers, customers and supervisors \- Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate Possesses current knowledge of fashion trends and competition in the marketplace \- High school diploma or equivalent; college degree preferred \- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet) \- Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements \- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays Our Competencies for All Employees \- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. \- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. \- Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.