Temporary Support Associate

Responsible for: Stock Room/Warehouse • Receiving shipment Communicating with Store Management when new product arrives Scanning in cartons/transfers and verifying store information is correct Communicating all carton discrepancies to Management • Processing shipment/transfers according to Coach standards and timeframe Maximum of 50 units per transfer and one transfer slip per box Ensuring each item transferred in/out has the correct ticket/SKU to maintain SKU integrity • Sensoring product to standard • Bulleting and reticketing Full Price product with FA tag • Re‐ticketing returns and clearance/mark downs •Filling in damage tags for defective/damaged product with date, reason, style, and SKU number •Sending out repairs as necessary (with Management sign‐off) •Processing charge sends/charge holds •Ensuring proper documentation is available for all product leaving the store (transfers and customer charge sends) •Organizing and cleaning stock room daily Offsite and Remote •Shifting and organizing product in the stockroom, reacting to sell through and making room for new product •Managing stock levels/product ownership •Preparing and conducting cycle counts and inventories •Managing delete list – what can and cannot go out on the floor •Maintaining Loss Prevention standards •Reading the communication log (if applicable) •Answering phone •Utilizing walkies and communicating throughout the hour with the Operations Leader – Replenishment •Maintaining housekeeping standards (i.e., light bulbs, trash removal, cleanliness) Sales Floor Walking through the sales floor to assess replenishment needs Replenishing sales floor/assigned zone (cabinets, drawers, carts)