Coach is a global fashion house founded in New York in 1941. We are currently seeking Sales Support Associates to work at our Global Flagship Store in New York, NY The successful individual will leverage their proficiency in Sales to... • Deliver renowned and authentic service that creates a Modern Luxury customer experience • Support an environment of teamwork, trust and collaboration with peers, customers and supervisors • Take ownership and commitment for delivering results; Meet or exceed personal productivity goals (selling or processing) • Demonstrate adaptability and flexibility to change to meet need of the business (i.e. flex between selling and non-selling) • Promote and endorse a team selling environment by supporting product flow and the smooth running of the store • Complete daily operational tasks including maintenance of sales floor and backroom • Replenish inventory on sales floor and process shipments/transfers as needed and within Coach standards and timeframes The accomplished individual will possess... • 1-3 years of previous selling/stock experience in a luxury retail service environment preferred. • Ability to communicate effectively with customer and team. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
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