Temporary Supervisor

Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity. The successful individual will leverage their proficiency to... • Take ownership, accountability for store and personal productivity • Contributes to setting goals and holds team accountable for productivity standards • Provides leadership through role modeling Kate Spade Service behaviors and Kate Spade approach standards • Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate • Consistently ensures all daily tasks are completed without negatively impacting service • Resolve conflicts with team members in a timely and productive manner • Inspires team to meet and exceed performance standards • Utilizes all Kate Spade training initiatives to assist in developing the team and provide coaching to other team members • Develop plans to address key business issues, utilizes plans to impact business and achieve desired results The accomplished individual will possess... • 3 years’ experience in retail or service industry • 1 year experience in a position of leadership, management experience preferred • Ability to communicate effectively with customers and staff, maneuver sales floor • Ability to meet moderate stockroom lifting requirements, and store climbing requirements • Experience working in a fast paced retail environment. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.