Temporary Sales Associate

Coach is a global fashion house founded in New York in 1941.The Sales Associate is the front‑line ambassador of the Coach brand, delivering an elevated, personalized shopping experience, meeting sales goals, and supporting daily store operations in a luxury‑retail environment.Key Responsibilities Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.Build lasting client relationships through personalized styling, product expertise, and fashion advice.Drive sales through cross‑selling, upselling, and tailored recommendations.Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.Develop and execute personal sales plans; meet or exceed individual and team KPIs.Source new customers, maintain relationships, and follow up to close sales.Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.Process transactions efficiently (purchases, returns, exchanges, online pickups).Support inventory cycles: receive shipments, stock shelves, and manage product movement.Assist teammates in functional areas as required.Foster a collaborative, trust‑based environment; encourage team performance.Participate in brand initiatives, training programs, and inclusion activities.Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.Required Qualifications 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS); walkie‑talkie use and ability to read price/release sheets.Strong English proficiency.Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills (Preferred).Ability to work in a fast‑paced environment.Schedule: Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).Physical Requirements: Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.Core Competencies for All EmployeesCourage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and…