Key Responsibilities: · Manage the order fulfillment process from order receipt to allocation to shipping and invoicing · Provide timely and accurate data entry and order processing into the Blue Cherry ERP system; including quantities, ship dates and pricing · Update and run allocation reports and monitor Cut & Sold Reports for accurate production (WIP) and inventory. · Manage, address and resolve any order management issues specifically sales, production and inventory exceptions, imbalances and errors. · Track and manage HFC / Bulk Orders from Sales Representatives · Support international invoicing including pack list verification · Update changes/maintenance to orders within 24 hours, communicate issues or challenges to internal customers and immediate supervisor · Coordinate with internal departments (Logistics and production) as needed to ensure orders ship are allocated, picked, packed and shipped on time · Manage routine and ad hoc order and customer service requests (sale, production, inventory, distribution and logistics) · Support the EDI process including Gentran and Blue Cherry processing. • Attention to detail • Customer-focused • Excellent organizational skills and ability to manage and prioritize multiple issues simultaneously • Ability to integrate information and recommend decisions in support of business goals • Excellent interpersonal and communication skills • Ability to effectively interact with internal and external associates • Sense of urgency and bias towards action • Computer skills required including Excel and Word • Ability to learn and be proficient with the Blue Cherry ERP application • Other projects and responsibilities may be added at the company’s discretion Required • Strong computer skills required • Excel, Microsoft Office, Outlook.
Create an account to see the full posting, access our search engine, and more.