Temporary FT Brand Ambassador - Munich

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. These include making our customers feel: Genuinely welcome and at ease Inspired by Coach quality heritage and design A personalized experience that meets their needs Enriched by Coach fashion and styling advice Motivated to build their relationship with Coach Responsible for ensuring their Shop-in-Shop (SIS) targets are met and exceeded by embracing our vision of Modern Luxury and through the application of our selling strategies & techniques Responsible for tracking daily, weekly and monthly sales in store and working with FC (Field Coordinator) on executing a successful business strategy to drive sales and stretch goals Responsible for relaying qualitive feedback to the business and FC (SWOT Analysis) Responsible for submitting a weekly update to the business and FC including: Best Sellers, Successes, Stock Position, Business Trend Info, Product Issues & Customer Feedback Work with regional stores to collate trade feedback for Monthly review Accountable for educating in-store teams and co-hosting regular trainings to staff members, with the support of the FC to drive sales Support FC with seasonal field visits to regional stores to co-host new season training Build strong relationships with in store Personal Shoppers to increase overall sales Must encourage and motivate store teams to sell Coach products Responsible for monitoring in store activity and  partner with FC to identify new opportunities in store Proactively share new ideas with the business and FC to help the development of the business Act as a liaison between the Field Team and Senior Managers in host store Responsible for developing the Coach service experience for all customers Responsible for effectively executing the Coach Hosting Ceremony in store with the support of the FC Must manage a clientele book in store and develop a personal client database With the support of the FC, must effectively use the Storytelling tool to engage and apply a new type of service to customers Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.