Feb. 2, 2023

TEAM MANAGER - San Francisco Union Square

GUCCI San Francisco, California

Together, we’ll create the real fabric of Gucci. You will develop and grow the talent within your team. * Capture meaningful customer data for the purpose of building relationships to personalize prospect client development opportunities;     * Monitor monthly consumer management database reporting;     * Strong grasp on KPI’s and ability to strategize when performance standards are not met;     * Fully support and align with all key business initiatives and new product launches;     * Lead and support Company driven local events and product launches, ensuring client attendance and sales results are met;     * Model Gucci image through appropriate wardrobe and presence per the company grooming guidelines.Product     * Monitor the performance of the assigned categories and proactively propose action plans to reach the targets;     * Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests to grow the business;     * Partner with the Store Director and Visual Merchandising team to provide insights to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained;     * Partner with the Store Director and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring they are aware of market trends and competitors;     * Utilize digital platforms to support store and online product sales.Operations     * Collaborate with Operations, Human Resources, Loss Prevention, and other cross function departments while adhering to and enforcing all company policies and procedures;     * Provide accurate monthly schedules, and leadership zoning, by analyzing peak hours to ensure adequate floor coverage;     * Support and maintain visual merchandising standards set by the WW headquarters;     * Maintain full organization of company assets in the back of house and front of house per the WW stock guidelines;     * Daily maintenance of the consignment program to be current and adhere to company policy and procedures;     * Responsible for tracking all special orders through merchandising communication;     * Weekly communication of bestseller needs through the Business Planning replenishment program.Key Requirements     * Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry;     * A Bachelor’s Degree in a related field is preferred;     * Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;     * Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;     * Ability to manage competing priorities in a fast-paced environment;     * Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;     * Industry awareness and strong business acumen;     * Strong verbal and written communication skills and excellent organizational skills;     * Passion for the Fashion Industry;     * Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism;     * Flexibility to work a retail schedule which will include evenings, weekends, and holidays.Key Pillars for Ways of Working     * Execute the mission of the role with a Radically Client-Centric mindset;     * Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;     * Be Relentlessly Creative and approach challenges with an innovative mindset;     * Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.Key Behaviors to Amplify What We DoExploreConsiderate Thinker     * Sees the big picture and understands how own actions and decisions impact others and the organization as a wholeSolutions Developer     * Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutionsDeliverAccountable Achiever     * Actively gets things done, raising the bar for performance, and taking accountability for own actionsAgile Advocate     * Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goalsConnectConnection Builder     * Builds trust-based relationships across boundaries and encourages collaboration     * Adapts own style to communicate impactfullyPeople Enabler     * Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniquenessBuildContinuous Learner     * Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfortTalent Builder     * Provides constructive and on-going feedback, coaches and helps others to achieve their full potentialWork Authorization     * Qualified candidates must have the proper work authorization to work in the United StatesSalary Range – California For individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $85,500 USD to $100,000 USD.

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