TEAM MANAGER - New York Fifth

A community of people united by the same passion: breaking new ground in the fashion world and beyond.Job DescriptionRole MissionAs a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude.You will lead from the selling floor, delivering real time coaching and feedback to achieve business and product category goals. You will develop and grow the talent within your team. The Team Manager will represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers of the brand within the marketplace.Key AccountabilitiesTeam Working on the selling floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience; Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high; Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift; Lead morning briefings as and when required, delivering key business communication and daily objectives; Develop and lead cross category focus, ensuring your team can and do sell all categories across all floors; Conduct regular and monthly performance conversations, discussing results, opportunities and developing action plans; Participate in attracting, recruiting, and onboarding a high performing team; Monitor your team’s adherence to company policies and procedures; following up when needed. Capture meaningful customer data for the purpose of building relationships to personalize prospect client development opportunities; Monitor monthly consumer management database reporting; Strong grasp on KPI’s and ability to strategize when performance standards are not met; Fully support and align with all key business initiatives and new product launches; Lead and support company driven local events and product launches, ensuring client attendance and sales results are met; Model Gucci image through appropriate wardrobe and presence per the company grooming guidelines. Key Pillars for Ways of Working Execute the mission of the role with a Radically Client-Centric mindset; Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working; Be Relentlessly Creative and approach challenges with an innovative mindset; Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.