Feb. 15, 2024

TEAM MANAGER - Future Opportunities

GUCCI Plano, Texas

Together, we will create the real fabric of Gucci. In this role, you will ensure support to the business by overseeing an efficient stockroom(s) and accurate inventory and prioritize providing our clients with exceptional service by supporting the selling process as needed.You will lead in the day-to-day operations management and as a store leader and partner along with the Store Director and Associate Store Director, you are expected to be proficient in all aspects of the business.Key AccountabilitiesExpectations Drive, direct, and develop operational excellence across all aspects of the store; Assess and evaluate operations with a commercial mindset and propose strategic improvements; Training new hires and existing staff on all operating policies and procedures; Coach and develop direct reports in areas of operations, customer service and sales support; Liaise with corporate departments such as Operations, Inventory Planning, Inventory Control, Accounts Payable, etc. Operations Provide overall support with the shipping and receiving process, report any issues to Store Director and take the necessary steps to resolve; Ensure timely movement of merchandise as directed by the Store Director while adhering to all procedures and guidelines, including but not limited to transfers, and damages; Ensure an accurate and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director; Assist management to identify problems in operational processes and resolve them in a timely manner; Maintain clear and accurate operations documents/procedures for reference purposes; Communicate all discrepancies/issues immediately to management; Process repairs and damages on a timely basis according to company guidelines; Assist with physical maintenance of the boutique; Place orders as needed for all supplies for the office and store. Key Pillars for Ways of Working Execute the mission of the role with a Radically Client-Centric mindset; Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working; Be Relentlessly Creative and approach challenges with an innovative mindset; Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.

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