We are looking for a proactive and dynamic people manager to join as our Team Lead, Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. Team Management • Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets • Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage • Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs • Encourage team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior Product Management • Maintain high standard of product and brand knowledge among your team • Maintain floor presentation to meet or exceed brand and DFS requirements • Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc.
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