We are looking for a proactive and dynamic people leader to join as our Team Lead, Sales in our luxury fashion stores with luxury fashion, watches, jewlery, and accessories. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. Team Management • Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets • Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage • Liaise with the Assistant General Manager (AGM) Sales on staff coverage and job duty scheduling needs • Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior Product Management • Maintain high standard of product and brand knowledge among your team • Maintain floor presentation to meet or exceed brand and DFS requirements • Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. Ideal Candidate • Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role • 1 – 2 years’ experience in the luxury detail; team superviosory experience within retail or service industry preferred • Strong interpersonal skills and be able to work well with people at various levels • Possess an outgoing and assertive personality, with a desire to lead and inspire their teams • Possess a passion for the brands and products you represent • Good communication skill, both spoken and written
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