As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. Their expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. Lead by example, demonstrating all the things it takes for your team to head to the top: • Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. • Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
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