Sustainable Luxury Fashion Expert

Customer Experience Specialist The Customer Experience Specialist serves as a key driver within the retail store to provide exceptional customer service, support supply generation, sales, and client services. As a Customer Experience Specialist, you are goal-oriented, customer obsessed and driven to achieve and exceed sales goals, with a passion for sustainable luxury fashion. What You Get To Do Every Day • Educate customers on The RealReal's mission of sustainable fashion and business structure • Drive sales through customer engagement, suggestive selling, and sharing product knowledge • Carefully review and process all items for shipment, ensuring they are cataloged and up to TRR quality standards • Ensure product is handled to the highest quality standards • Provide a high level of service while navigating multiple customer journeys simultaneously

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