Support Flex Associate

Job Functions • Proactively greeting and engaging customers warmly and with a smile • Supporting the store to meet or exceed its customer service goals • Handling each customer transaction in a professional and friendly manner • Thanking each customer by name following a purchase • Offering assistance to the customer proactively and without prompt • Using suggestive selling techniques with all customers • Meeting or exceeding solicitation goal for Belk credit Rewards program • Meeting or exceeding Clienteling goals, where applicable • Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com • Using Mobile Devices to complete a sale (where applicable) • Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience • Using the Belk App and informing customers about the Belk App to enhance their shopping experience • Using the Belk website to look up merchandise and complete in-store orders for customers • Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks • Maintaining Belk professional dress standards and appearance • Maintaining floor and stock areas consistent with store standards • Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department • Following the ROCC the Dock process • Ensuring timely set-up including signage for promotional events • Following procedures for all systems including counts, markdowns, re-tickets and inventory control • Complying with store policies including, but not limited to those concerning attendance and tardiness • Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager • Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager Education / Experience Requirements Physical Requirements Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide.