Support Associate III

essential duties and responsibilities client & service expert: achieves individual sales goals develops strong product knowledge across all categories the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book building brand equity: understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer demonstrate interest and ability to work as part of a team operational excellence: execute operational tasks as per company directives accurately processes all pos transactions adhere to and apply visual directives, ensure that store standards are executed daily physical requirements: available to work store schedule, as needed, including evenings and weekends standing for extended periods of time able to safely lift boxes up to 40 pounds comfortable climbing ladders skills and abilities required: professional selling skills and exceptional interpersonal skills prior luxury goods experience preferred proactive ability to multi-task and prioritize works well in a team environment college degree preferred kate spade new york is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. all employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. these decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. visit kate spade new york at www.katespade.com.