The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance. The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first. Responsibilities • Consistently creates a welcoming environment and experience for the customer. • Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors. At Forever 21, you will have the opportunity to grow your retail career from stores to corporate and across our portfolio of brands under our parent, Sparc Group LLC!
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