Supervisor I

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. Primary Purpose The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career PROFILE The successful individual will leverage their proficiency to: Creates a high energy, sales and service focused environment; Ensures all customers are being serviced according to the Kate Spade approach standard; Inspires team to meet and exceed performance standards; Takes initiative to act on development needs; Maintains a confident and/or commanding floor presence; Acts as advocate for the team; Creates partnerships with team members; Represents the brand appropriately in all situations. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.