Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Kate Spade New York is part of the Tapestry, Inc. house of brands Essential Duties & Responsibilities: Client & Service Expert: · Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.· Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.· Ensure all associates complete the sales training program and develops strong product knowledge across all categories.· Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence:· Achievement of personal sales goals.· Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.· Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.· Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity:· Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.· Ensure brand and operating standards are met to support brand consistency.· Ensure store presentation standards are achieved and maintained. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
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