Stylist (Fashion Valley)

We love interacting with our customers and demonstrate confidence in approaching them.You are a brand ambassador, eager to share your passion for gorjana with others.You curate memorable experiences for each guest, surprising and delighting them with our service standards.You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.Styling: You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.Sales: You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.Conversion underpinned by authenticity is key - we don't force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a teamYou are self-motivated and seek to better your personal performance and that of your team on a daily basis.You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.Collaboration: You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.You take initiative restocking and completing tasks in downtime to support store and sales readiness.You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.You may be asked to open and close the store which would require responsibility for a store key and alarm code.You may be asked to assist with the labeling or re-ticketing of items as needed.There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Love for the gorjana brandMust be 18 years of age or olderMust have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the businessAbility to lift or move at least 50 lbs Ability to bend, squat, twist, and reachAbility to stand and/or walk for at least 6 hours per shiftMust be legally authorized to work in the country in which the store is locatedAbility to open or close the storeAt gorjana, you can expect: