Stylist - Boston, MA (Prudential Center)

Johnny Was, LLC

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming – the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview:

The Stylist at Johnny Was is a luxury sales professional and brand ambassador responsible for delivering a highly personalized, elevated client experience while driving measurable business results. This role combines styling expertise, relationship-building, and performance excellence to achieve individual and store sales goals aligned with Johnny Was’ retail standards.

The Stylist plays a critical role in supporting store leadership and ensuring the smooth day-to-day operation of the boutique. This role combines sales leadership, customer service excellence, and operational support. As a brand ambassador, the Stylist helps create an inspiring in-store experience that reflects the Johnny Was aesthetic and values.

Luxury Client Experience

Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyleBuild authentic, long-term relationships through proactive clienteling and outreach, both during and after purchaseMaintain and grow an active client book with consistent follow-up and appointment sellingDemonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytellingAnticipate client needs and resolve concerns with professionalism and urgencySupport store events, trunk shows, and community activations to drive traffic and client engagementEnsure an elevated client experience through personalized engagement and continued communication

Sales Performance & Metrics Accountability

Achieve and exceed individual goals and KPI targets including:Sales VolumeTransactionUnits per Transaction (UPT)Average Unit Retail (AUR)Average Order Value (AOV)Client acquisition and retention metricsDrive omnichannel sales by leveraging in-store, online, and client outreach opportunitiesUtilize CRM and clienteling tools to track performance and maximize repeat business

Brand & Visual Excellence

Act as a brand ambassador, embodying the Johnny Was lifestyle and valuesMaintain polished, luxury-appropriate personal presentationUphold company policies, operational procedures, and compliance standardsSupport visual merchandising execution and ensure the sales floor reflects brand storytelling and seasonal direction

Operational Excellence

Confidently oversee boutique operations independently as neededBuild strong partnerships with clients, peers, and management through effective communicationAccurately execute POS transactions, including cash handling, alarms, and security proceduresOpen and close the store, performing all tasks to company standard and complianceAssist with shipment processing, stock replenishment, and inventory managementMaintain a clean, organized, and visually compelling store environment

Qualifications & Experience

2-3+ years of luxury, contemporary, or premium retail sales experience preferredProven track record of achieving sales goals and performance metricsStrong interpersonal skills with a client-first mindsetPassion for fashion, craftmanship, and stylingAbility to work in a fast-paced, results-driven environmentFlexible availability including evenings, weekends, and holidaysAbility to stand for extended periods and lift up to 25 pounds

Competencies

Client Relationship ManagementSales & KPI AccountabilityBrand StorytellingBusiness AcumenCollaboration & Team ContributionPersonal Drive & Results Oriented

What happens next?
If you are interested in this opportunity, please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

U.S. EEOC: Know Your Rights

Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

Please click here to review our Applicant Privacy Policy.

Skills:
Business Skills, Communication Skills, Corporate Compliance, Corporate Policies, Customer Acquisition, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Service Operations, English Language, Exceeded Sales Goal, Interpersonal Skills, Inventory Management, Leadership, Lift/Move 25 Pounds, Medical Genetics, Meet Sales Quota, Metrics, Military, Operational Support, Operations Processes, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Product Demonstration, Regulatory Compliance, Resolve Customer Issues, Retail, Retail Sales, Revenue Growth, Sales, Spanish Language, Store Closing, Store Opening, Storytelling, Visual Merchandising

About the Company:
Johnny Was

Operator of a women's fashion clothing brand. The company designs, markets and sells a line of women's apparel and accessories, including vintage-inspired collections. Its products include skirts, joggers, swimwear, dresses, hoodies, handbags, belts and jewelry that it sells through both physical and online stores.

Company Size:
100 to 499 employees

Industry:
Retail

Founded:
1987

Website:
http://www.johnnywas.com