Studio Ops Associate

This entry-level role supports internal and external customers by managing all inventory moving in and out of the photo studio. The ideal candidate will have an awareness of the Shopbop and Zappos brands, the products we carry, and is motivated to deliver quality for customers while handling competing priorities. Inspect and repackage all inventory leaving and returning to the studio Package, label, and ship products to our NY studio and/or other content creators Physically and systematically move product through workflows while using a pallet jack or carts Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner Ensure damaged inventory is not available for sale and is routed to the appropriate team Track, resolve, and communicate issues via the use internal tooling Continuously seek to improve workflow processes while maintaining current service level agreements Cross train and support miscellaneous projects, and assist other areas as needed Loading and Unloading delivery vehicles High School or equivalent diploma A knowledge of materials/fabric types and an awareness of brands Shopbop carries Working knowledge of MS Office, Excel and ability to learn new computer applications Ability to work under pressure, handle competing priorities, and adhere to deadlines independently and as a team A proven track record of earning trust, delivering results, and high bias for action Desire to improve processes and a keen eye for detail, accuracy, and organization Excellent communication and interpersonal skills Ability to work 8 hours per day, 40 hours per week Ability to lift and move up to 40 pounds Ability to steam garments in a hanging position for up to 8 hours per day, 5 days a week Ability to move supplies and inventory with the use of a pallet jack or carts Final starting pay will be based on factors including experience, qualifications, and location.