Studio Operations Manager, Shopbop

As a leader in the studio, you ensure standard operating procedures are followed, identify inefficiencies in workflows, and drive a culture of continuous improvement while motivating a team of people to deliver results. Key job responsibilities • Day-to-day management and direction of the Studio Operations team, including supervision, mentoring, training, development, and performance management • Follow and enforce all policies, procedures, and guidelines • Handle team schedules, time off requests, and employee time cards • Participate in and lead staffing and workforce planning • Plan and oversee the flow of inventory through all stages of content workflows • Analyze and capture reporting on key productivity and quality metrics • Utilize reporting to deep dive data to redefine workflows that meet or exceed operational goals • Promote a culture of continuous improvement • Build and maintain knowledge management tools such as wikis and shared drives • Manage end-to-end success of one-off, high-touch, or ambiguous requests • Mitigate immediate risks and decide if they can be handled or need to be escalated The Studio Operations inventory team is responsible for the handling, prepping, and overall inventory management of products used for site, marketing, influencer, and social content creation. The base pay for this position ranges from $66,300/year in our lowest geographic market up to $141,700/year in our highest geographic market. Amazon is a total compensation company.