Stores Credit Experience Advocate, Hybrid Flex with Weekends

A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. In your role as a Macy’s Stores Credit Experience Advocate, you will offer outstanding customer service to both customers and store colleagues who have credit-related questions, concerns, or requests. Who You Are • Passion to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environment. • Flexible and able to use sound judgment in ambiguous situations and be able to manage multiple projects at once while maintaining superior results. Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.