Stores 2nd Assistant - Store #165 Phoenix, AZ

Bring your passion for fashion to Melrose. If you are interested in a career in retail, consider joining one of the largest retails of fashion in the southwest.

Melrose Family
Fashions means one-stop shopping for the whole family. With more than 100 stores, we're always looking for good talent. If you are ready for a career in Fashion, Step into Melrose Family Fashions.

POSITION SUMMARY: As part of the management team, the 2nd Assistant Manager is responsible for the day-to-day management of the store and ensuring store associates are delivering excellent customer service. A 2nd Assistant Store Manager is a role model and must manage the workforce and time wisely in order to achieve maximum results, sharing with the entire management team, the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

FOCUS OF POSITION
Positively communicate and demonstrate the company’s family culture by developing trust and respect among peers and staff, building strong teams and partnerships through strong work ethics, and driving business results by taking ownership and pride in the company and getting things done in a timely manner • Ensure team delivers excellent customer service while demonstrating a high degree of professionalism. RESPONSIBILITIES:Coach, train and develop team to deliver an outstanding shopping experience in a highly professional manner • Manage the overall execution of all operations in partnership with the management teamAssist in the recruitment and hiring of qualified applicants to meet the needs of the store • Assist in overseeing all facilities maintenance and housekeeping standards • Assist in overseeing compliance of associates with established company policies and standards • Assist in overseeing at adequate security exists within the store and that physical facilities comply with safety codes and ordinances • Safeguard company assets by properly securing the facility and all areas containing sensitive or highly confidential information • Any other tasks as assigned SKILLS AND COMPETENCIES:Ability to provide outstanding customer service and teach those behaviors • Ability to manage store operations effectively • Ability to develop and train workforce and build team relationships, utilize skills of workforce most appropriately • Ability to maintain a fair, consistent set of standards as they apply to work force • Ability to adjust priorities and manage time wisely in a fast-paced environment • Ability to communicate in a clear, understandable manner, and listen attentively to others, understand material, and provide instructions to associates • Ability to operate all equipment necessary to perform the job REQUIREMENTS:Bring your passion for fashion to Melrose. If you are interested in a career in retail, consider joining one of the largest retails of fashion in the southwest.
Melrose Family
Fashions means one-stop shopping for the whole family. With more than 100 stores, we're always looking for good talent. If you are ready for a career in Fashion, Step into Melrose Family Fashions.

General
Purpose of Position
As the leader of the management team, the Store Manager has ultimate responsibility for driving business results through effective selection, training and coaching of the store team in the key areas of sales, customer service, merchandise presentation, operations, human resources and loss prevention.

The Store
Manager is a leader who exercises judgment and uses discretion to solve problems, make informed decision and manage wisely. Ensure team delivers excellent customer service while demonstrating a high degree of professionalism. A Store Manager is a role model and leads by example.

FOCUS RESPONSIBILITIES
Manage the performance of Assistant Store Managers and Associates using established Company policies and standards including but not limited to those outlined in the company’s Handbook, as well as merchandising, operations and human resources guides.Recruit and hire the most qualified applicants to meet the store's needs.Ensure that all associates are provided with proper orientation, training and coaching to maximize the associate and customer experience and drive sales.Provide leadership and guidance to the management team in solving problems that affect the store's customer service, efficiency, and productivity.Drive customer service by coaching desired behaviors.Seek opportunities and solutions to improve overall store experience with emphasis on greeting, friendliness and cleanliness of store.Actively address any associate relations issues and ensure all Human Resources and employment policies are being followed within the storeProactively