STORE TRAINER - Hawaii Market

Summary Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. Key Accountabilities Support the training strategies within the Hawaii Market with a focus on improving behaviors and ensuring a consistent client experience; Collaborate with Retail Leaders, Training Team and Store Trainers to create effective deployment plans; Coach and train store leaders and client advisors through on-the-floor observation, providing feedback, and exemplifying the luxury service experience; Deploy trainings in store, on-the-floor, with store team members and store leaders to achieve performance expectations of Global Retail Academy and regional business partners Work with the business partners to assess training needs and to define training priorities; supporting merchandising and client engagement focuses; Facilitate learning and coaching sessions in store, classroom, and virtual; Monitor & Analyze Business and Training KPIs in order to identify learning solutions to impact sales and learning absorption; Key Requirements Bachelor’s Degree from an accredited four-year college or university; Minimum of one years’ experience in a formalized training position with retail stores; Experience in managing a retail business; Additional experience in a client-facing role at a retail setting is desirable; Luxury retail experience is preferred; Highly developed interpersonal, verbal and written communication skills, including outstanding presentation skills; Ability to communicate clearly, concisely and persuasively with both large and small groups; Must be able to work independently and transparently, possessing the judgment to provide frequent, concise and cogent management updates; Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions; Strong interest in growing and expanding learning and development capabilities; Must possess a positive, solution-oriented and customer-focused attitude; Self-starter with a proactive approach to resolving problems and issues; Ability to read, analyze, assemble, and compile information for reports, special projects and surveys; Comfortable interacting with all levels of employees, treating all with dignity and respect; Open and receptive to employees and their learning and development needs; Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems); Up to 75% travel required throughout the Hawaii market. Key Behaviors Explore Considerate Thinker Sees the big picture and understands how own actions and decisions impact others and the organization as a whole Solutions Developer Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions Deliver Accountable Achiever Actively gets things done, raising the bar for performance and taking accountability for own actions Agile Advocate Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals Connect Connection Builder Builds trust-based relationships across boundaries and encourages collaboration Adapts own style to communicate impactfully People Enabler Empowers others by providing autonomy and encouraging self-expression, valuing and amplifying each person’s uniqueness Build Continuous Learner Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort Talent Builder Provides constructive and on-going feedback, coaches and helps others to achieve their full potential Work Authorization Qualified candidates must have the proper work authorization to work in the United States