Store Sales Associate

CITITRENDS, Inc. The Sales Associate is responsible for playing a critical role by delivering excellent customer service and by having knowledge of the merchandise to achieve excellent customer satisfaction. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. Processes freightAssisting with price changes/markdownsBalances register according to company policyBags merchandise efficiently when completing a customer's transactionHandles all cash, checks and credit cards correctly and by company policyObtains management approval when needed for returns, voids and checksHandles maintenance and housekeeping duties as assignedProvides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to returnFollows all safety proceduresMust keep a professional, neat appearance, including wearing a name tagAssists management in merchandising sales floor according to stock level.Explains our exchange/refund policies to customers after transactions.Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.Performs other duties as may be assigned.REQUIRED SKILLS & ABILITIES The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position.