Job Summary We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. Maintain top-notch customer service through adherence to predefined service normsConnect with visitors in a warm and authentic manner as they arriveQuickly assess the needs of guests and adjust your approach accordinglyHelp individuals by offering insights on product features and assisting in finding suitable solutionsConfirm the accuracy and efficiency of scanning, bagging, and payment processing tasksPrioritize cleanliness and organization in your work spaceShare news about promotions, product releases, and store events with guestsUrge visitors to become members of loyalty programs and to explore the prospect of applying for store-specific credit cardsSupport guests in maximizing their usage of digital platforms, such as the store app and internet servicesAdhere to store guidelines when processing returns to ensure customer delightImprove the proficiency in dealing with order pick-ups, drive-up services, and gift registry transactionsSupport in resolving guest issues and reducing conflicts while upholding store policiesGuarantee that regulated products follow all federal, state, and local laws as mandatedAssist with overall store operations in line with the business's requirementsAdditional Skills: Effective cash handling and skillful operation of the register terminalCapability to undertake outdoor responsibilities in a range of weather conditionsFrequently engaging in the lifting and moving of goods that weigh up to 15 lbs, with intermittent lifting activities involving items up to 40 lbsOpen to working at different times, including evenings, weekends, and holidaysAbout Target
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