Store Operations Manager

Overview

Join Journeys, a leader in teen retail specializing in footwear and unique fashion items including apparel, backpacks, hats, and accessories. With over 800 locations across the US, Puerto Rico, and Canada, we offer the hottest brands that resonate with the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. At Journeys, we are more than just a retailer; we are an integral part of teen culture, driven by strategic partnerships, community engagement, and a commitment to creativity.

At Journeys, our stores provide a vibrant atmosphere, supportive and passionate staff, and an inclusive environment where self-expression is celebrated. If you want to be a part of a fun and dynamic team, we want to hear from you!

Why Work for Journeys?

We celebrate and reward our team's success!Rapid promotion opportunities for top performers – we promote from within!Become part of a caring family culture.Embrace your individuality in a fun work environment.Conduct business with integrity and passion.Enjoy excellent benefits and employee discounts.Compensation includes base pay, sales commission, and bonus potential.Job Summary

As a Store Operations Manager, you will play a crucial role in recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and safeguard company assets while exploring growth opportunities.

Essential Job Functions

Meet and exceed sales goals and performance standards.Recruit, interview, and hire high-caliber employees to fulfill in-store needs.Train and develop a successful sales team.Provide feedback, coaching, and enforce company policies to all employees.Conduct monthly performance reviews.Recognize and foster talented staff for growth within the company.Oversee daily store operations and manage Loss Prevention practices.Plan weekly staffing schedules in compliance with policy.Deliver a full-service experience to all customers and resolve customer issues effectively.Complete bank deposits and understand the Journeys culture to effectively demonstrate it to the team.Job Requirements

Prior retail management experience preferred.1-2 years of retail sales experience.Excellent interpersonal and customer service skills.Desire to thrive in a fast-paced retail environment.Willingness to learn and complete necessary training programs.Ability to work 45 hours per week, including nights and weekends.Physical ability to climb, reach, bend, and lift up to 50 pounds.Must be at least 18 years of age.Pay and Benefits

The compensation structure varies by title and location. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours. For full details, please refer to the company benefits site.

Equal Employment Opportunity

We provide equal employment opportunities without regard to race, color, sex, religion, national origin, age, or any other protected status. All employment decisions are based on business needs, job requirements, and individual qualifications. We welcome applicants in need of reasonable accommodations during the application process.