Store Operations Assistant

Store Operations Assistant

Company Overview:

Primark is an international fashion retailer celebrated for delivering quality fashion at accessible prices. The company’s work environment encourages collaboration and focuses on customer satisfaction. As Assistant Store Manager, you will support daily operations and help deliver an outstanding shopping experience while driving store performance.

Role and Responsibilities of Store Operations Assistant:

As Assistant Store Manager, you will assist the Store Manager in managing day-to-day store activities, ensuring a great customer experience and high store performance. Your role will include sales management, team development, and upholding store standards.
• Assist in managing daily operations and stand in for the Store Manager when needed.
• Support in driving sales and ensuring targets are achieved.
• Maintain store standards to ensure a positive customer experience.
• Inspire and lead your team to success through motivation and development.
• Use sales data and reports to guide the team to improve performance.
• Engage stakeholders and lead by example as a role model.
• Set clear expectations for customer service excellence and team success.
• Assist with planning store activities and managing resources.
• Serve as Key Holder, overseeing store security, stock, and cash handling.
• Follow EHS and safety policies to ensure a secure work environment.
• Communicate effectively in English with customers and team members to support smooth operations.

Required Skills and Experience of Store Operations Assistant:
• 4+ years of leadership experience in a fast-paced, high-volume retail environment.
• Experience in retail management as Assistant Store Manager or Store Manager.
• Strong leadership and motivational skills to build high-performing teams.
• Ability to analyze sales data and improve store performance.
• Excellent communication and stakeholder engagement skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Experience in scheduling and resource planning.
• Experience as a Key Holder managing store security and cash.
• Knowledge of EHS safety practices and operational policies.
• Fluent in English with strong written and verbal communication skills.

Preferred Qualifications:
• Experience developing teams to provide exceptional customer service and operational success.

Compensation and Benefits of Store Operations Assistant:
• Salary range: $75,400 – $88,400 for a 40-hour work week.
• Comprehensive onboarding and training program.
• Competitive benefits package with healthcare options.
• Work-life balance support and growth opportunities as Primark expands.

About Primark:

Primark is a global leader in affordable fashion, dedicated to providing high-quality, trend-forward styles to customers. The company fosters an inclusive culture where employees thrive, grow, and contribute to a mission of exceptional customer service and value.