Store Manager - The Fashion Mall at Keystone

**“Is your passion in retail—and driving results through people and clients?”**

We are looking for a **Retail Store Manager** to lead our store in Indianapolis at the Mall at Keystone. This role is built for a **sales-driven leader** who thrives on building client relationships, developing high-performing teams, and delivering measurable business results.

“Do you know how to turn customer interactions into long-term client relationships?”
The ideal candidate is a **hands-on leader** who leads from the floor, inspires a selling culture, and consistently drives revenue through team performance and client engagement.

**CORE VALUES**

Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN!

**KEY RESPONSIBILITIES**

**Drive Sales & Client Engagement**

* Lead from the front as the top sales driver and role model for clienteling excellence
* Build a **client-first culture** focused on relationship building, repeat business, and outreach
* Analyze sales performance and take **immediate action to drive results and exceed targets**
* Network within the local market to drive **store traffic, brand awareness, and client acquisition**

**Develop a High-Performance Selling Team**

* Recruit, train, and develop a team focused on **selling behaviors and customer connection**
* Coach in real-time on the sales floor to elevate **conversion, units per transaction, and client experience**
* Create accountability through clear expectations, feedback, and performance management
* Foster a competitive, energetic environment centered on winning as a team

**Lead Operations with a Sales Mindset**

* Ensure operational excellence supports the **selling environment and client experience**
* Partner with Assistant Manager on visual presentation to maximize **product storytelling and sales**
* Maintain strong inventory awareness and communicate trends impacting business performance
* Manage budgets, payroll, and expenses with a focus on **profitability and growth**

**Champion Brand & Culture**

* Lead through UNTUCKit’s core values while building an **engaged, motivated, and client-focused team**
* Promote continuous development through coaching, feedback, and partnership with leadership
* Adapt quickly to business needs while maintaining focus on **sales priorities**

**Requirements**

**QUALIFICATIONS**

* Proven experience as a **retail manager with a strong sales track record**
* Demonstrated ability to **drive revenue through team performance and client engagement**
* Strong leadership presence with the ability to **inspire, coach, and hold teams accountable**
* Excellent communication and interpersonal skills
* High level of business acumen with the ability to interpret sales data and act on it
* Experience with multi-channel POS systems and retail technology
* Flexible and adaptable in a fast-paced, results-driven environment

**ADDITIONAL REQUIREMENTS**

* Ability to work a full-time retail schedule (including weekends, evenings, and holidays)
* Comfortable working independently when needed
* Bachelor’s degree in business, Sales, or related field preferred
* Hours: 40 hours/week, 5 days a week

**Benefits**

+ Health Care Plan (Medical, Dental & Vision)
+ Retirement Plan (401k)
+ Life Insurance (Basic, Voluntary & AD&D)
+ Paid Time Off ( & Public Holidays)
+ Short Term & Long Term Disability
+ Training & Development
+ Casual working environment
+ Wellness Resources
+ Gym reimbursement/rewards program
+ 50-75% employee discount