Store Manager - SUNY New Paltz

Position Summary: The Store Manager at SUNY New Paltz Gear Shop will oversee all aspects of the retail store and is responsible for supervising daily activities, ensuring overall store performance sales goals and profitability are met, and supervising a customer focused part-time sales team. • Work with support team to source apparel and branded merchandise, selecting items that meet the needs of campus department and organization customers, keeping within product pricing, decorating and freight expense standards set by the customer and/or our VP of Retail Operations • Work with support team to secure/create necessary artwork and quotes to be shared with our customers, assuring that all product, pricing, and shipping details are accurately represented • Work with support team and customers to approve virtual samples • Monitor status of open purchase orders to ensure on-time delivery of all products, including timely resolution, communication, and mitigation of future potential problems • Work with support team to assure timely invoicing of direct customers Community Outreach: • Weekly outreach to departments, faculty, administration, student groups and other auxiliary services for the purpose of building trustworthy relationships • Monthly meeting/communication with UGS contract administrator • Implement all additional services and programs that pertain to community involvement • Be present and available for as many community activities and events as possible • Establish an Advisory Committee that meets four times a year for the purpose of understanding branded needs and measure the success of past performance • Other Duties: • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Core Competencies: • Ability to lead and coach individuals and teams, give constructive feedback, and motivate others to be high performers • Consultative customer service through active listening and interpersonal communication • Proven ability to drive sales results • Ability to think critically, problem solve and use sound judgment • Willingness to learn and embrace new procedures and new technologies • Willingness to be flexible with time and adjust to a fast-paced and ever-changing work environment • Detail oriented with proven organizational skills • Ability to work independently and collectively with the team and across multiple entities (vendors, partners, corporate teams) • Strong self-motivation toward the achievement of strategic and tactical goals • High sense of urgency and willingness to take initiative • Positive and professional demeanor with the ability to remain calm in high pressure situations • Ability to maneuver around sales floor, stockroom and mailroom, bend, stoop, and kneel frequently, and lift up to 40 lbs.