Store Manager - Summit Mall - 218

Core Accountabilities: • Prioritizes and delegates tasks to meet all selling, visual, and operational needs • Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools • Supports and executes all product, visual and marketing directives, and maintains standards set by the company • Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience • Anticipates and determines customer needs and solves for yes in order to ensure customer satisfaction • Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store • Accountable to self and others for achieving all company sales, metric and operational goals • Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense • Creates shortage action plans to minimize loss and achieve shrinkage goal • Drives and executes all digital sales strategies including ship from store and BOPIS within the store • Communicates store and customer feedback to the District or Market Manager to grow the business • Consistently coaches the Management and Associate teams to ensure alignment and motivation around the companys strategies and goals • Accountable to performance manage underperforming members of his/her team by partnering with their supervisor, and when required, HR • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends • As a manager, serve as a leader of company culture, norms, and conduct. Education/Experience Required: • Passion for product, brands, fashion and trends • Four-year college degree or equivalent preferred • Effective written, verbal and presentation skills • Strong interpersonal and communications skills with the ability to communicate at all levels • Proven ability to drive sales results in a high sales volume environment • Excellent time management skills • Ability to interpret all policies and procedures to resolve customer and associate issues • Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) • Proficient in math and possesses strong computer skills • Minimum five years retail experience required, with a proven ability to drive sales results • Minimum of two years of retail management experience required The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job.