Store Manager, Retail & Store Manager

Location: City of Poughkeepsie Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our program Pac Cares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience.ResponsibilitiesPrioritizes and delegates tasks to meet all selling, visual, and operational needsBuilds product confidence by creating accountability and expertise through use of basic and seasonal educational toolsSupports and executes all product, visual and marketing directives, and maintains standards set by the companyMaintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experienceAnticipates and determines customer needs and “solves for yes” in order to ensure customer satisfactionFosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the storeAccountable to self and others for achieving all company sales, metric and operational goalsUnderstands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expenseCreates shortage action plans to minimize loss and achieve shrinkage goalDrives and executes all digital sales strategies including ship from store and BOPIS within the storeQualificationsFour-year college degree or equivalent experience preferredRequired SkillsPassion for product, brands, fashion and trendsEffective written, verbal and presentation skillsStrong interpersonal and communications skills with the ability to communicate at all levelsProven ability to drive sales results in a high sales volume environmentAbility to interpret all policies and procedures to resolve customer and associate issuesWillingness to travel periodically to attend meetings/workshops (overnight may be necessary)Proficient in math and possesses strong computer skillsMinimum five years retail experience required, with a proven ability to drive sales resultsMinimum of two years of retail management experience requiredPreferred SkillsOperate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associatesDevelop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountabilityServe as a Pacsun advocate in the industry and marketplaceRecruit, identify, develop, and retain talent that delivers performance excellenceAs a manager, serve as a leader of company culture, norms, and conductAbility to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interactionPay range and compensation packageSalary Range: $25 - $30Other ConsiderationsPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.