Store Manager – Retail Operations & Sales Growth

Store Manager – Retail Operations & Sales Growth

About Holmes Clothing / The Missionary Store
Holmes Clothing is a locally owned menswear store specializing in suits, dresswear, and accessories for weddings, proms, job interviews, LDS missions, and other important occasions. We are known for quality clothing, honest advice, and a welcoming, judgment-free environment where customers feel comfortable and cared for. We help customers feel confident for important moments in their lives.

Position Summary
We’re looking for a motivated, dependable Store Manager to lead daily operations, develop the team, and help grow the business. This role is ideal for someone who enjoys both people and process—someone who can create a strong customer experience, improve store performance, and build better systems behind the scenes.

This is not just a keyholder role. We are looking for someone who can lead, organize, train, and contribute to the long-term growth of the business. The right person will be comfortable managing staff, building sales, improving operations, supporting Shopify and e-commerce processes, helping create training manuals and systems, and contributing to marketing and promotions.

Schedule
Full-time preferred. Retail schedule includes Saturdays, seasonal busy periods, and some evenings as needed.

Responsibilities

Oversee daily store operations and help ensure a smooth, organized customer experience
Lead, support, and hold team members accountable in a positive and professional way
Coach employees on sales, customer service, product knowledge, and store expectations
Help hire, onboard, and train new team members
Build and improve training materials, process documentation, and store systems
Help increase sales through strong leadership, follow-up, merchandising, and team development
Monitor store presentation, product flow, and overall organization
Assist with customer concerns and resolve issues professionally
Support Shopify-related tasks, including product organization, order awareness, and general e-commerce operations
Contribute to marketing ideas, promotions, and customer outreach efforts
Work closely with ownership to improve performance and support long-term business goals
Step in where needed to keep the store running smoothly during busy periods

Qualifications

Previous retail management experience preferred
Strong leadership skills and confidence in managing people
Proven ability to help build sales and improve team performance
Strong communication, organization, and follow-through
Comfortable creating structure, improving systems, and documenting processes
Understanding of Shopify and comfort with retail technology preferred
Interest or experience in marketing, promotions, or small business growth
Experience creating training manuals, SOPs, or employee resources is a strong plus
Comfortable working in a hands-on retail environment
Knowledge of menswear, formalwear, or LDS missionary outfitting is a plus, but not required

What We Offer

Competitive pay based on experience
Employee discounts on merchandise
Supportive, family-oriented work environment
Opportunity to help shape store systems, training, and long-term growth
Hands-on role with real impact on the business
Opportunity to grow with a respected local business
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How to Apply
Please submit your resume and a short note telling us about your management experience, your familiarity with Shopify or retail systems, and why you’d be a good fit for Holmes Clothing / The Missionary Store.

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