Store Manager – Retail Operations & Sales Growth at Ogden Holmes Clothing

Store Manager – Retail Operations & Sales Growth

About Holmes Clothing / The Missionary Store
Holmes Clothing is a locally owned menswear store specializing in suits, dresswear, and accessories for weddings, proms, job interviews, LDS missions, and other important occasions. We are known for quality clothing, honest advice, and a welcoming, judgment-free environment where customers feel comfortable and cared for. We help customers feel confident for important moments in their lives.

Position Summary
We’re looking for a motivated, dependable Store Manager to lead daily operations, develop the team, and help grow the business. This role is ideal for someone who enjoys both people and process—someone who can create a strong customer experience, improve store performance, and build better systems behind the scenes.

This is not just a keyholder role. We are looking for someone who can lead, organize, train, and contribute to the long-term growth of the business. The right person will be comfortable managing staff, building sales, improving operations, supporting Shopify and e-commerce processes, helping create training manuals and systems, and contributing to marketing and promotions.

Schedule
Full-time preferred. Retail schedule includes Saturdays, seasonal busy periods, and some evenings as needed.

Responsibilities
• Oversee daily store operations and help ensure a smooth, organized customer experience
• Lead, support, and hold team members accountable in a positive and professional way
• Coach employees on sales, customer service, product knowledge, and store expectations
• Help hire, onboard, and train new team members
• Build and improve training materials, process documentation, and store systems
• Help increase sales through strong leadership, follow-up, merchandising, and team development
• Monitor store presentation, product flow, and overall organization
• Assist with customer concerns and resolve issues professionally
• Support Shopify-related tasks, including product organization, order awareness, and general e-commerce operations
• Contribute to marketing ideas, promotions, and customer outreach efforts
• Work closely with ownership to improve performance and support long-term business goals
• Step in where needed to keep the store running smoothly during busy periods

Qualifications
• Previous retail management experience preferred
• Strong leadership skills and confidence in managing people
• Proven ability to help build sales and improve team performance
• Strong communication, organization, and follow-through
• Comfortable creating structure, improving systems, and documenting processes
• Understanding of Shopify and comfort with retail technology preferred
• Interest or experience in marketing, promotions, or small business growth
• Experience creating training manuals, SOPs, or employee resources is a strong plus
• Comfortable working in a hands-on retail environment
• Knowledge of menswear, formalwear, or LDS missionary outfitting is a plus, but not required

What We Offer
• Competitive pay based on experience
• Employee discounts on merchandise
• Supportive, family-oriented work environment
• Opportunity to help shape store systems, training, and long-term growth
• Hands-on role with real impact on the business
• Opportunity to grow with a respected local business

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How to Apply
Please submit your resume and a short note telling us about your management experience, your familiarity with Shopify or retail systems, and why you’d be a good fit for Holmes Clothing / The Missionary Store.