Store Manager (Retail) - Hickory, NC

Summary

The Store Manager is responsible for the complete operations, sales volume, and profitability of the total store. Provides leadership and supervision for the Assistant Manager and store personnel.

Responsibilities

Model and Drive Superior Service.
Delegate tasks and responsibilities. Follow-up on results. Provide direction and guidance.
Communicate professionally and respectfully with associates, customers, and corporate officials in person, by phone, or electronic communication.
Uphold company policies and procedures.
Recruit, hire, and train new employees.
Evaluate current employees' performance; coach, provide feedback, development, and corrective action when needed.
Execute door to floor standards as directed by upper management.
Merchandise the sales floor; maintain standards for presentation, signage, and product lifecycle.
Utilize company tools and metrics reports to deliver results.
Partner with Loss Prevention to reduce loss.
Motivate associates and maintain a positive work environment.
Collaborate with leadership to deliver results in all areas of the store.
Assist team members in other areas as directed by district manager and upper management.

Qualifications

Must have 4+ years of managing retail apparel, shoes, and home décor.
Passion for superior service and helping others.
Cheerful and positive attitude
Consistent and reliable
Organization and time management skills required.
Work a flexible schedule.
Ability to bend, stoop and stand for extended periods of time.
Ability to lift up to 25 lbs. on a regular basis.

Required Experience

4+ years of retail management/leadership

Required Education

High School diploma or equivalent

Perks

Competitive wages
Flexible schedules
Closed on Sundays
Unique team culture
'Promote from within' philosophy
Comprehensive benefit package
Employee discount