Store Manager -NY Flagship- Luxury LRTW Fashion Brand Job at MODE SEARCH Ltd. in

Mode Search is thrilled to be collaborating with a renowned luxury fashion house to recruit a Store Manager for their New York Flagship Boutique.Celebrated for its sculptural designs, striking footwear, standout handbags, and refined ready-to-wear collections, this brand is seeking a dynamic leader to take their in-store experience to the next level.The Role:The ideal candidate will lead a team of five and play a key role in delivering an exceptional client experience. This opportunity is perfect for someone with retail management expertise within the luxury retail sector who is ready to take the next step in their career leading the US flagship of an iconic brand. This role calls for a strong leader with a proven track record in luxury clienteling, boutique operations, and people management. Experience with ladies’ ready-to-wear (RTW) and building personal client books is essential. The brand places a high emphasis on creating memorable, service-driven moments and nurturing long-term client relationships through CRM excellence.Key Responsibilities:Act as a true brand ambassador, embodying the company’s values both in and outside the storeLead by example on the sales floor, adopting a collaborative leadership styleOversee daily operations, ensuring all policies, standards, and procedures are implemented and continually improvedMonitor loss prevention and risk management practicesFoster a commercial mindset within the team, seeking out growth opportunitiesDrive business performance through clear KPIs and a relentless focus on clienteling and service excellenceMaintain full knowledge of all operational systems and procedures, ensuring the team is set up for successEstablish a client-centric culture, enhancing retention and overall satisfactionStay informed on market trends and the competitive landscapeActively manage and grow a personal client book while mentoring the team in doing the sameRequirements:Minimum 5 years of management experience in the luxury retail industrySolid background in ladies’ ready-to-wearExperience working in Harrods or similar high-end environments is a plusDemonstrated ability to elevate service standards and lead with a strong CRM focusPlease note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process.If your application is successful, you will be contacted by us in due course.You can also email your resume directly to us at [email protected] if you would like to apply