Store Manager - Georgetown

Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist’s mentality. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another and to create a legacy for themselves. • Customer focus • Drive for results • Team player • Time management • Personal credibility • Business acumen • Communication • Managerial courage • Managing performance • Motivating others • Meet personal and store sales goals by ensuring that each customer receives outstanding customer service • Establish a returning client business by developing and maintaining long lasting relationships • Actively outreach to client base to strengthen relationship via email, phone call and text messaging • Utilize company selling culture and training tools to meet and exceed KPI expectations • Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists • Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships • Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team • Maintain organization, upkeep, and cleanliness of both the front and back of house • Recruit, hire, onboard, and train all new hires • Participate across all arms of the business (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader • Ensure the integrity of payroll and the payroll process • Actively support Diversity, Equity, and Inclusion initiatives • Ensure that the sales floor is maintained and beautifully reflects the brand • Cultivate an environment which promotes teamwork and comradery • Remain coachable and open to feedback to continuously develop in your role • Act as a leader in the district and as a partner to fellow Store Managers