STORE MANAGER - Ellenton Premium Outlets

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Roles and Responsibilities: Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met Set sales goals for all store associates and monitor their performance against these goals Analyze store performance through the use of business analytics and implement programs to enhance store performance Recruit, hire, train, evaluate and counsel store employees to ensure peak performance Schedule, organize and assign employees as well as follow up on their work results to maximize store performance Maintain and enhance the performance of the staff through continuous training and coaching Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices Regularly conduct performance evaluations and communicate the appropriate employee improvement plans Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction Ensure that all store employees maintain the store in accordance with company standards Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service Conduct regular store meetings to keep staff informed of all store and corporate issues Communicate, implement and manage store marketing and merchandising programs Execute and monitor loss prevention and shrink programs in accordance with corporate policies Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store Requirements The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail Our people are the corner stone of our business - we invite you to grow your career with us.Movado Group, Inc. is an equal opportunity employer.