Store Manager - Columbiana Centre

The Store Manager is responsible for leading their store team to maximize store potential, achieving sales productivity goals and profitability as well as hiring, coaching and developing associates as selling and style advisors. Accountable for leading the store team to achieve individual and store sales and productivity goals through inspiring and motivating coaching: • Lead the achievement of store sales plan and all store goals and develop actionable plans to improve store performance if necessary • Ability to forecast and analyze business and communicate appropriate goals to associates to drive results and hold teams accountable, while managing expenses • Communicate store and individual goals to all associates in the store and coach and motivate associates to contribute their best efforts. Coach and Develops Store Team • Create a positive, energetic and inspiring store atmosphere of both teamwork and individual associate contribution: • Act as a sales leader by delighting customers with service that is unique to her needs, helping customers build an entire wardrobe through genuine, guiding and helpful advice • Ensure an effective leader is scheduled and functioning in the role of sales leader on the sales floor at all times, creating a positive and energetic environment • Challenge individuals to learn and grow and try new skills and selling approaches, and share their successes and knowledge with one another • Encourage store associates to try on new styles to further their product knowledge and share product knowledge with their team • Encourage store associates to project J. Jill brand and style advisor image • Direct and coach all associates to ensure a consistent environment of greeting every customer promptly and genuinely, re-engaging on the selling floor, and wardrobing customers Leverage payroll to drive sales and meet company productivity goals • Continually assess store team structure to meet the current store needs and address availability and roster issues in a timely manner • Ensure daily use of the current reports and tools to plan strategy of floor coverage and management of tasks • Achieve excellence in all operational areas and functions including: knowledge and implementation of all company policies and procedures, marketing, product replenishment, markdowns and promotions, store cleanliness and backroom organization • Protect company assets and reduce merchandise shrink by managing internal, external and administrative inventory processes according to company procedures • Ensure compliance to company policies and procedures, and federal, state, and local employment laws to ensure a safe environment and protect company assets • Work with the District Manager as needed on loss prevention investigations Qualifications : • Ability to forecast and analyze business trends and make effective action plans • Proven ability to network; acquiring and maintaining talent • Passionate about fashion and the J. Jill brand; continually engaged • Treats everyone on the team with dignity and respect, and motivates through inspiring and encouraging leadership • 4-6 years Women’s Specialty Retail Management experience required, 1+ years in a Store Manager position preferred • Excellent leadership qualities, training and team building skills • Proven excellent customer service skills with statistical track record in all areas of sales • Established history in recruiting and retaining a talented sales and support team • Excellent communication and analytical skills • Strong style, merchandising and wardrobing skills • College degree preferred, or previous work experience in a management position • Point of Sale and general office software technical experience • Experience in relevant Human Resource processes