And she knows we know her too. Along the way, we've been a constant source of inspiration and style, helping her look and feel her best at every moment. Primary Responsibilities/Accountabilities: \- Lead and direct all store activities \- Embraces our values & sets an example through his/her behaviors \- Responsible for compliance with all ANN INC. practices, procedures, standards and guidelines \- Additional responsibilities as assigned by the District ManagerDirection/Revenue Generation: \- Defines and develops a clear business strategy to grow sales & profits and maximizes opportunities to generate additional store volume/revenue \- Sets clear and measurable goals aligned with brand strategy; adjusts as needed to maximize results and keeps team on track to goals \- Achieves quantifiable performance results (e.g. Net Sales, ROV, Conversion, DPT, UPT, Payroll, Inventory, Shortage, Operational Assessments, and Credit Cards) \- Directs client service efforts that are consistent with ANN INC. standards; coaches associates on client interactions to increase transactions and capture client opportunities \- Drives revenue by proactively managing teams to embrace ANN INC. service standards while effectively performing Store Leadership responsibilites \- Analyzes and uses business reports to identify missed opportunities and to positively impact store performance \- Demonstrates ability to manage complex and competing prioritiesPeople Management: \- Understands and models the ANN INC. culture and ensures compliance with all ANN INC. Purpose, Values & Behaviors, Practices, and store operational standards \- Fosters a client-focused team environment as Manager on Duty, driving volume and anticipating clients' needs \- Achieves excellent client service by role modeling the ANN INC. service standards \- Takes responsibility to immediately address client concerns \- Delivers an engaging assimilation and investment experience that is personalized and positions an Associate for excellence in role and career progression over time through the use of ANN INC. tools \- Adheres to Human Resource standards by following the general practices outlined in Company policies, procedures, standards and guidelines \- Recruits, attracts, selects, hires, and develops diverse talent. Maintains the store's organization, appearance, and cleanliness according to Standing Operating Procedures (SOP's) \- Recommends ideas to improve standards and processesProduct/Brand Management: \- Leads execution of visual merchandising updates and product placement within corporate guidelines and maintains visual expectations as defined by the Visual Merchandising Standards \- Uses product knowledge tools to execute directives and interpret Store Sets \- Brings to life company brand initiatives to the physical store layout \- Initiates continuous product movement based on company directives, client profile, and store sales \- Aligns and integrates strategic activity on the floor, which includes recovery and restocking \- Understands and can clearly articulate the company's brand positioning \- Educates associates on marketing initiatives, product placement, lifestyle concepts, and product knowledge \- Applies knowledge of product with internal and external clients \- Represents the brand and holds managers and associates accountable to Company standards \- Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. \- Client Service: Demonstrate ability to function as a role model, ensuring that the client remains the top priority \- Store Operations and Organization: Demonstrate ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities \- Leadership: Proven ability to respectfully challenge and motivate the management team and associates \- Merchandising: Knowledge of visual standards and techniques, and ability to implement and substitute with ANN INC.'s guidelines \- Communication: Demonstration of strong verbal and written communication skills to Store Team, District Manager, Functional Business Partners, and Clients \- Business Analysis: Ability to forecast and analyze business trends, take actions on findings, and manage payroll expense in order to maximize store performance \- Schedule: Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.
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