Store Manager at PACSUN Rochester, NY

Store Manager job at PACSUN. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company’s’ strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. Responsibilities: • Prioritizes and delegates tasks to meet all selling, visual, and operational needs • Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools • Supports and executes all product, visual and marketing directives, and maintains standards set by the company • Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience • Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction • Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store • Accountable to self and others for achieving all company sales, metric and operational goals • Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense • Creates shortage action plans to minimize loss and achieve shrinkage goal • Drives and executes all digital sales strategies including ship from store and BOPIS within the store