Feb. 20, 2025

Store Manager - Ala Moana

Bloomingdale's HONOLULU, Hawaii

Through an inspirational leadership style, strong interpersonal skills, and solid business acumen, the Store Manager makes things happen by fostering a customer first, always selling culture and develops a motivated, high-performing team to bring the Bloomingdale’s/Bloomie’s mission to life. The Store Manager has total four-wall accountability and builds an inclusive environment that maximizes sales and profit objectives while anticipating the daily needs of the business and responding to market and fashion trends. Essential Functions: • Lead colleagues to deliver the store’s, ecommerce, and omni-channel capabilities that optimizes ROI and provides a superior customer experience • Drive conversion and deliver sales by role modeling customer-centric selling behaviors while observing and coaching team to provide a fun shopping environment where all customers feel welcome • Support a tailored customer selling journey that promotes loyalty and engagement with the brand while maximizing selling opportunities • Effectively communicate priorities and business-driving information to ensure leadership is aligned and equipped to execute accordingly • Engage the local community, showing presence and visibility, and get to know the potential customer, ensuring that what is important to them is important to us • On-board and coach the team on the store’s service and selling standards, including digital selling and client acquisition and development and appointment and fitting room selling with style serving as a consistent inspiration • Provide customer-based feedback on assortment opportunities to central merchant organization to maximize sales • Develop collaborative business partnerships with Central, Merchant, and Support teams that drive business performance • Encourage store colleague engagement by building teams committed to diverse and inclusive environment, supporting a culture of learning and development, and providing consistent and timely feedback that drives employee engagement and retention • Coach and mentor team on the operational standards of the store including merchandising, floor plans, logistics, visual directives, shipments, transfers, floor moves, signing, and markdowns • Excellent leadership skills, with the ability to work, influence, and gain consensus across functional lines at multiple levels. • Strong collaboration and relationship orientation: Ability to build partnerships with key business stakeholders to identify opportunities to leverage smart decision-making across our organization.

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