Store Manager

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within our communities.

Position Summary

As aStore Manager, youare responsible forleading all aspects of store performance,peopleleadership, and operational execution. You will oversee daily store operations, drive sales and profitability, and ensure a positive customer experience while building, coaching, and developing a high-performing store team.

This role is ideal for experienced retail leaders who thrive in fast-paced environments,lead withaccountability, and take ownership of results.

Summary of Key Responsibilities

Store Operations & Performance

Lead daily store operations to ensure sales goals, profitobjectives, and customer experience standards are consistently achievedMonitor sales performance andtake action to driveresults and address opportunitiesMaintain financial controls, including payroll management, shrink control, and operating expensesEnsure proper inventory controls, inventory transactions, and compliance with shrink prevention standardsUphold all Citi Trends operational policies, procedures, and standards

Team Leadership & Staffing

Recruit, interview, hire, onboard, coach, and, when necessary, counsel orterminateassociatesin accordance withcompany policies and legal guidelinesDirect and supervise associates engaged in sales, inventory, cash handling, and customer serviceBuild andmaintainappropriate staffinglevels to support store operations and performanceProvide ongoing coaching, feedback, and performance management to develop store associates

Customer Experience & Compliance

Ensure customers consistently receive excellent service in a safe, organized, and welcoming environmentReinforce adherence to company policies, procedures, and loss prevention standardsEnsure consistent execution of merchandising, operational, and visual standardsAddress customer concerns professionally and promptly

Perform additional duties and responsibilities as assigned to support store operations and business needs.Qualifications

High school diploma or equivalent required3-5 years of experience as a Store Manager or equivalent retail leadership role5-7 years of overall retail experience preferredStrong communication, organizational, and people leadership skillsAbility to work a flexible schedule, including nights and weekendsAbility to perform basic math calculations, including percentages

Key Competencies

Store Leadership & AccountabilityHiring, Recruiting & Talent DevelopmentSales & Profit Performance ManagementOperational Excellence & ComplianceCustomer-Focused ExecutionTime Management & PrioritizationAdaptability in a Fast-Paced Retail Environment

Why Join Citi Trends

Citi Trends isa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

Ifyou'reready to lead a store, build strong teams, and make a meaningful impactinyour community-Citi Trends is the place for you.

Equal Employment Opportunity

Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kindin accordance withapplicable federal, state, and local laws.