Store Manager

**Be Part of Our Charleston Store Opening!**
--------------------------------------------

Little Words Project is opening a brand-new store on King Street in Charleston, SC and we’re looking for a Store Manager to help bring it to life!

This is an exciting opportunity to build a team, shape the store culture, drive sales, and create meaningful experiences for our guests from day one. If you’re a people-focused leader who loves retail, community, and a fast-paced environment, we’d love to meet you!

### **What You’ll Do**

* Lead, hire, train, coach, and develop a high-performing store team.
* Create a welcoming, positive, and inclusive store culture.
* Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.
* Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.
* Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.
* Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.
* Lead bead bar appointments, custom orders, parties, and special guest experiences.
* Maintain a clean, organized, safe, and on-brand store.
* Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

### **Required Qualifications**

* 3+ years of retail management experience.
* Experience hiring, scheduling, coaching, and developing employees.
* Strong sales, customer service, and relationship-building skills.
* Excellent communication, organization, and problem-solving skills.
* Ability to work a flexible retail schedule, including weekends and holidays.
* A passion for kindness, positivity, community, and creating meaningful guest experiences.

### **Preferred Qualifications**

* Experience opening a new retail store or launching a new location.
* Experience with CRM/clienteling tools; Endear experience is a plus.
* Experience with NetSuite or other inventory/ERP systems.
* Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.
* Experience with visual merchandising, events, community partnerships, or social media.

### **Why Join Us?**

**Be part of something new.** As the Store Manager of our Charleston location, you’ll have the opportunity to build your team, establish the culture, and help introduce Little Words Project to a new community.

**Ready to make your mark? We’d love to meet you!**