Store Manager 4531 S. Laburnum Ave #720, Richmond, VA, United States, 23231 Stores - Store Mana[...]

Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.To be successful in this role the role you will:- Inspire store team to achieve their best performance- Execute to maximize growth and potential- Create an engaged and inclusive store environment- Elevate the customer experience through operational excellence- Exceed customer expectations in all interactionsLeadership: Leads store staff in meeting sales, service, and operational expectations. Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard. Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. Holds regular store meetings ensuring all store team members are up to date with all company directives.Customer Experience: Ensures store team is trained on the customer service expectations and creates an exceptional customer experience. Demonstrates active listening and problem-solving skills.