Store Manager

PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics. Talent – Attract, develop and retain top talent • Support an environment which encourages an exceptionally high level of store morale • Focus all store associates on creating an environment built on teamwork and a “one team” mentality • Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent • Build a succession plan for all roles • Identify and nurture the growth of high performing store associates • Develop and maximize the success of store associates to achieve sales potential and customer experience • Attract, recruit and hire all store associates