Store Manager

We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You’ll be a believer in developing talent and providing the best customer service in the mall. It’s not all about the Benjamins, but then it kind of is • Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you • You’re the leader of the band, and you love to create buzz and customer engagement through staying connected on social media, store web applications, and clienteling • Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices • Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback • Run sales reports and use data to help guide your strategy to hit sales targets • You’ve got the keys to the kingdom, and you’re not afraid to use them! Retail is a fast-changing industry and you like catching curveballs thrown your way • Open-minded and inquisitive regarding pop culture fandoms & music trends • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds